2. How we collect and use your information
We may collect personal data about you (including your IP address, browser settings, and Website usage) when you register with us; when you carry out transactions through the Website; when you fill in any forms on the Website; when you log in to your account through the Website; and/or when you send e-mails or otherwise correspond with us.
The information which we collect and process will enable us to supply to you the information and/or Services that you request. We may monitor and record telephone calls for the purpose of security and training.
We may also use your information:
a. to contact you for your views on our Services; and
b. to notify you occasionally about important changes or developments to the Website and/or our Services.
In order to provide you with the Services, we may need to contact you by post, telephone, fax, instant message, SMS text message or e-mail. If you do not want us to contact you by any of these means, please let us know by e-mailing us at firstname.lastname@example.org. Please note that we may not be able to continue providing our Services to you if you request that we do not contact you.
We may also contact you, or permit selected third parties to contact you, by post, telephone, SMS text message and e-mail about other goods or services which may be of interest to you, provided that you have consented to this by ticking the relevant boxes on the forms we use to collect your data.
If you have consented but later do not want us to use your data or allow third parties to use your data for marketing purposes, please let us know by sending an e-mail to us at email@example.com
3. Disclosure of your information
We may disclose your personal information to our sub-contractors, agents, service providers and members of our related companies in order to provide the Services to you. We will ensure that such persons manage your information securely and use it only in respect of the provision of services to us and/or on our behalf.
If you were introduced to us by a third party, we may give them your contact details and sufficient information about you for their accounting and administration purposes.
We may disclose your personal information to third parties:
a. in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
b. if LDN Properties Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
4. Storage of Information and Security
The information you provide to us via the Website will be stored and processed on servers based in the UK. However, in the course of our operations (including, without limitation, in the course of providing you with other Services, via SMS text message, or in storing email and other communications between you and us) we may transfer your personal data to our service providers who are based outside of the European Economic Area (EEA). By submitting your personal data you agree that we may transfer, store and process your information outside of the European Economic Area. We will require our service providers who process your personal data to keep it safe and secure in accordance with the Data Protection Act 1998.
We take all steps reasonably necessary to ensure your data is treated securely and in accordance with the Data Protection Act 1998 and we employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.
However, you acknowledge that communications sent via the Internet cannot be guaranteed to be completely secure.
We will only retain your information for a reasonable period or for so long as either you or applicable legislation permits.
5. Changes to your Personal Information
If your personal information changes or you find that any of the information that we hold about you is inaccurate, please advise us of the relevant changes as soon as possible:
a. by e-mail to firstname.lastname@example.org; or
b. by post to LDN Properties Limited, 332 Linen Hall, 162 Regent Street, London W1B 5TD,
clearly stating the changes that you require.
Cookies are small files that are written or downloaded to the hard drive of your computer or other device when you access a website. Cookies can be used to allow websites to store and quickly retrieve login information on your computer (or other device) and provide data that can be used to improve service quality. You may set up your computer (or other device) to reject cookies or notify us that you object to the issue of cookies. However, should you do so, you may not be able to use the whole of, or certain features on, our Website. To find out more information regarding cookies, including how to see what cookies have been set and how to manage and delete them, you can visit www.allaboutcookies.org.
7. Third party websites
LDN Properties Limited is a company incorporated under the laws of England and Wales with company registration number 04636129. Our registered office address is 332 Linen Hall, 162 Regent Street, London W1B 5TD. All comments, queries and requests relating to our use of your information are welcomed and should be e-mailed to us at email@example.com
You have the right to report any complaint or concern that you may have about our handling of personal data. In the first instance, you should do so by contacting our Data Protection Officer at:
332 Linen Hall
162 Regent Street
Or by telephone on 020 7183 3022 or by email at firstname.lastname@example.org
The personal data that you supply with your complaint may be retained by us for the purposes of processing your complaint, and for statistical and audit purposes and will be stored in accordance with our standard procedures as set out above.
In addition, you have the right to lodge a complaint directly with the UK Information Commissioner, the independent authority which regulates compliance with the laws governing the processing of personal data. The Information Commissioner can be contacted at:
Information Commissioner’s House
Telephone: 0303 123 1113
Fax: 01625 524510
Website Terms and Conditions
d. We reserve the right to amend these Terms from time to time and recommend that you review them regularly.
2. Information about us
This Website is operated by LDN Properties Limited, a company incorporated under the laws of England and Wales with company registration number 04636129. Our registered office is located at 332 Linen Hall, 162 Regent Street, London W1B 5TD. You can contact us either at this address or by email at email@example.com
3. Use of the Website
a. The Website and the Services are only to be used by persons aged 18 years of age and over who are resident in the United Kingdom. By continuing to use the Website you warrant that you fulfil these criteria.
b. The Website and its Content do not constitute an offer by us to sell or supply any property services or advice in respect of property services.
c. Access to this Website may be suspended temporarily and without notice for any reason whatsoever. We give no guarantee as to the availability of the Website.
e. You agree that YOU WILL NOT:
i. attempt to access our systems or reverse-engineer, decompile, disassemble or otherwise tamper with the Website, its Content and/or any software used in connection with the Website;
ii. post on or transmit to or from the Website any material that is threatening, defamatory, obscene, indecent, offensive, discriminatory, inflammatory, blasphemous, criminal, in breach of confidence or privacy or a third party’s rights or which may otherwise cause annoyance or inconvenience;
iii. use the Website for fraudulent or criminal activities;
iv. transmit any virus, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data onto the Website;
v. use any manual or automated software, devices, or other processes to “crawl” or “spider” any web pages contained in the Website;
vi. monitor or copy, or allow others to monitor or copy, our web pages or the content included herein;
vii. “frame” or otherwise simulate the appearance or function of this Website; or
viii. take any action that interferes with the proper working of or places an unreasonable load on our infrastructure, including but not limited to unsolicited communications, attempts to gain unauthorised access, or transmission or activation of computer viruses.
f. We will fully co-operate with all law enforcement authorities and court orders requesting or directing us to disclose the identity of or to locate anyone posting any defamatory, obscene or otherwise illegal material onto the Website and/or using the Website in respect of any fraudulent activity.
g. If you breach these Terms we reserve the right to withdraw your access to the Website.
4. Copyright and Trade Marks
a. Unless otherwise stated, we are the owner or licensee of the copyright, trade marks and all other intellectual property rights in all Content and expressly reserve all rights in the same.
b. You may print and download extracts from this Website for your own non-commercial use and in respect of your receipt of our Services, provided that you do not modify any of the Content, you do not use any graphics or photographs separately from their accompanying text and you do not remove any copyright or trade mark notification or other proprietary notices from such extracts.
c. Unless we state otherwise, all other reproduction or use of extracts of Content is strictly prohibited. In particular, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service or used for any commercial purposes whatsoever without our prior written permission.
5. Linking to Website
a. You may create a link from your own website to the Website provided that you obtain our prior written consent and provided that you only do so on the basis that you link to, and do not replicate, the home page of this Website and you DO NOT:
i. create a frame or any other browser or border environment around this Website;
ii. in any way imply that we endorse any properties, products or services other than our own;
iii. misrepresent your relationship with us or present any other false information about us;
iv. use any of our Content or trade marks without our express written permission;
v. link from a website that is not owned by you; or
vi. display any content on your website that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.
b. We expressly reserve the right to revoke without prior notice any right we grant to you to link to our Website should you breach any of these Terms.
6. Our Links to Other Websites
The Website may from time to time contain links to third party websites which we provide solely for your convenience. We have no control over, and make no endorsement of, the content or availability of these third party websites. WE ACCEPT NO LIABILITY FOR ANY STATEMENTS, INFORMATION, PRODUCTS AND/OR SERVICES THAT ARE PUBLISHED ON OR WHICH ARE ACCESSIBLE THROUGH ANY WEBSITES OWNED OR OPERATED BY THIRD PARTIES AND YOU USE AND RELY ON THE SAME AT YOUR OWN RISK.
7. Disclaimer and Limitations of Liability
a. We provide various commentaries, feeds, and other information and materials on the Website, including Content relating to property selling issues, which we think may be of interest to you and/or other users. SUCH CONTENT IS GENERIC IN NATURE AND IS INTENDED ONLY AS A GENERAL GUIDE. IT IS NOT INTENDED TO AMOUNT TO FINANCIAL OR PROFESSIONAL ADVICE UPON WHICH RELIANCE SHOULD BE PLACED AND WE THEREFORE HEREBY DISCLAIM ALL LIABILITY AND RESPONSIBILITY ARISING FROM ANY RELIANCE PLACED ON SUCH MATERIALS BY ANY VISITOR TO THE WEBSITE, OR BY ANYONE WHO MAY BE INFORMED OF ITS CONTENTS. BEFORE ACTING ON ANYTHING CONTAINED IN THIS WEBSITE, YOU SHOULD SEEK ADVICE FROM A SOLICITOR IN RESPECT OF YOUR PARTICULAR CIRCUMSTANCES.
b. Whilst we use our reasonable endeavours to ensure that the Content is accurate and up-to-date, you acknowledge and agree that the Content is provided “as is” and that you use the Website and rely on the Content entirely at your own risk.
c. We employ reasonable security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. However, you acknowledge that communications sent via the Internet cannot be guaranteed to be completely secure. WE HEREBY EXCLUDE TO THE MAXIMUM EXTENT POSSIBLE IN THE JURISDICTION IN WHICH YOU ARE RESIDENT:
i. ALL LIABILITY FOR ANY COMMUNICATIONS FROM AND/OR TO YOU THAT ARE LOST, INTERCEPTED, ALTERED OR OTHERWISE ACCESSED BY THIRD PARTIES;
ii. ANY BUSINESS LOSS (WHICH INCLUDES WITHOUT LIMITATION ANY LOSS OF CONTRACT, LOSS OF REVENUE OR PROFIT, LOSS OF OPPORTUNITY, LOSS OF ANTICIPATED SAVING IN EXPENDITURE, AND/OR ANY LOSS OR CORRUPTION OF DATA); OR,
iii. ANY OTHER LOSSES INCURRED BY ANY USER OF OUR WEBSITE ARISING FROM YOUR USE OF OR INABILITY TO USE THE WEBSITE, THE RESULTS OF OR CONTENT ON OUR WEBSITE.
d. WE GIVE NO REPRESENTATION, WARRANTY OR GUARANTEE AS TO THE ACCURACY, COMPLETENESS OR ADEQUACY OF THE CONTENT OR THE AVAILABILITY OF THE WEBSITE.
e. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE EXCLUDE ALL EXPRESS AND IMPLIED WARRANTIES, REPRESENTATIONS AND CONDITIONS WITH RESPECT TO THE WEBSITE AND THE CONTENT.
f. Without limiting the foregoing, under no circumstances shall we be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond our reasonable control, including, without limitation, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third parties, or loss of or fluctuations in heat, light, or air conditioning.
g. This disclaimer does not affect:
i. The applicable statutory rights of consumers within their resident jurisdiction;
ii. Our liability to you for death or personal injury arising from our negligence, nor our liability for fraud or fraudulent misrepresentation.
If for any reason a court of competent jurisdiction finds any provision or portion of the Terms to be unenforceable, the remainder of the Terms will continue in full force and effect.
9. Governing Law
These Terms will be governed by and construed in accordance with English law and you agree that any disputes arising in connection with the same will be subject to the exclusive jurisdiction of the English courts.
Registered with Companies House in England 04636129. Registered address 332 Linen Hall, 162 Regent Street, London W1B 5TD. Registered with the Information Commissioner Z7733416. VAT number GB 809 6011 41.